Legal

Terms of Service

Last Updated: January 2, 2026

These Terms of Service ("Terms") govern your access to and use of the website operated by AskReview sp. z o.o. and the professional services we provide. By accessing this website or engaging our services, you confirm that you have read, understood, and agree to be bound by these Terms.

1. Company Identity

AskReview sp. z o.o.

ul. Złota 75A/lok 7, 00-819 Warszawa, Poland

KRS: 0001090470  ·  NIP: 5223289632

Email: info@askreview.eu

2. Scope of Services

AskReview sp. z o.o. provides the following categories of professional B2B services:

  • Enterprise Software Integration: Architecture design, system integration, API development, and ERP/CRM connectors.
  • Logistics & Supply Chain Consulting: Digital transformation of cross-border supply chains, warehouse management, and logistics automation.
  • B2B Marketing & Lead Intelligence: Account-based marketing strategies, intent data analytics, and CRM-integrated reporting.
  • AI-Assisted Services: Implementation of AI-powered operational tools subject to the EU AI Act and applicable EU regulations.

All professional service engagements are subject to a separate written Master Service Agreement (MSA) or Statement of Work (SOW) signed by both parties. These Terms govern general website use in the absence of a specific agreement.

3. Website Use

This website is intended for B2B informational purposes only. You agree not to:

  • Use automated tools, crawlers, or scrapers to extract data without prior written consent.
  • Attempt to gain unauthorised access to any part of our systems or infrastructure.
  • Transmit malicious code, spam, or unsolicited commercial communications via our contact forms.
  • Misrepresent your identity or affiliation when submitting enquiries.

4. Use of AI Technology

AskReview sp. z o.o. may utilise advanced Artificial Intelligence technologies in the delivery of contracted services, including models provided by third-party AI vendors. Our AI service delivery is designed to comply with:

  • EU AI Act (Regulation (EU) 2024/1689): We conduct risk classification of AI systems and implement required transparency and human-oversight measures.
  • GDPR (Regulation (EU) 2016/679): AI processing involving personal data is conducted under a defined legal basis and data processing agreement.

Disclaimer on AI Outputs: AI-generated analyses, recommendations, and operational outputs are provided as a professional tool to support decision-making. They do not constitute legal, financial, or medical advice. The client retains full responsibility for final business decisions.

5. Intellectual Property

All content published on this website — including text, layout, design, data, code, and graphics — is the intellectual property of AskReview sp. z o.o. or its licensors, protected under Polish and EU intellectual property law. Unauthorised reproduction, distribution, or derivative use is prohibited without prior written consent.

Deliverables produced under a professional services engagement are governed by the intellectual property provisions of the applicable MSA or SOW.

6. Service Level Agreements

Contracted clients benefit from defined SLA guarantees as specified in the applicable MSA, including:

SLA Level 1
General enquiries and non-critical issues — response within 1 business day.
SLA Critical
Contracted critical infrastructure issues — response within 30 minutes, 24/7.
Penalty Regime
Service credits applied per MSA §7.3 for documented SLA breaches.

7. Limitation of Liability

To the maximum extent permitted by applicable law (including the Polish Civil Code, Act of 23 April 1964), AskReview sp. z o.o. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of this website or reliance on publicly available information herein.

Liability for contracted professional service engagements is governed exclusively by the applicable MSA. Total aggregate liability shall not exceed the fees paid by the client in the 12 months preceding the claim, unless otherwise agreed in writing.

8. Confidentiality

Any non-public information shared during sales discussions, project scoping, or service delivery is treated as confidential by AskReview sp. z o.o.. We do not disclose client identities or engagement details to third parties without explicit written consent, except as required by law or court order.

9. Governing Law and Jurisdiction

These Terms are governed by the laws of the Republic of Poland. Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts in Warsaw, Poland, unless mandatory EU consumer protection law requires otherwise.

For online dispute resolution pursuant to Art. 14(1) of EU Regulation 524/2013, the European Commission's ODR platform is available at: ec.europa.eu/consumers/odr.

10. Amendments

We reserve the right to amend these Terms at any time. Material changes will be communicated by posting the updated Terms on this website with a revised effective date. Continued use of the website after the effective date constitutes acceptance of the updated Terms.

11. Contact

For questions about these Terms, contact us at:

AskReview sp. z o.o.

ul. Złota 75A/lok 7, 00-819 Warszawa, Poland

Email: info@askreview.eu